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Unfortunately, we do not offer refunds or cancellations once an order is placed. Due to the nature of our products we currently do not offer exchanges. Please carefully read each product's ingredients before placing an order. If you have any questions, you may email us at 
Thank you!

Our store is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We use the personal information you provide at checkout solely for order purposes. We may contact you regarding your order via email or text message. We collect personally identifiable information (including name, email, password, communications) and payment details (including credit card information).

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: [your physical mailing address].

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Thank you always!

Love, A Natural Journee



Because everything is made by our owner, Tiffany, in small batches, processing time may take up to 1-3 weeks before an order is shipped. Our packages are shipped through the United States Postal Service (USPS). Once an order is shipped, you will be provided with a tracking number. After an order is shipped out, it is out of our hands, meaning that if your package is lost, damaged, or stolen, you need to contact the USPS with the provided tracking number. Please email us if you have any questions or concerns.

Thank you! 

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